If you are unable to use our 24-hour service request you may contact the Public Works Department Monday through Friday from 7 a.m. to 4 p.m. at 301-809-2336. If you call after hours please leave a detailed voice mail message and call back number.
Please be able to provide the following information:
The address nearest the pole
The pole number (found about five feet up the pole)
If a pole is knocked down or damaged, please call 301-809-2336 during business hours or call 301-262-6200 after hours or on weekends so that the problem can be addressed as quickly as possible.
Exception: Wooden poles are maintained by BGE and must be reported directly to the company for repair. Call 800-685-0123 or visit their website.