The City provides a free benefit for all full-time, regular City employees, their spouses, and immediate family members. This is referred to as an Employee Assistance Program (EAP).

An Employee Assistance Program is a confidential, worksite-based program designed to assist both employees and employers. An EAP provides assessment and referral - in person and over the phone - for personal matters.

The City realizes that a wide range of problems can affect an employee's job performance. Problems such as marital or family stress, alcohol and/or drugs, emotional or mental health, financial or legal can result in an employee not performing well on the job. The EAP is a confidential tool designed to help employees navigate through their most personal challenges.

The EAP provides professional counselors who will work with the employee and/or family members to try to resolve their problems. All information is kept confidential between the counselor and the employee.

If an employee has a problem such as those described above, he/she can voluntarily contact the EAP. An appointment will be arranged with a counselor either near home or work - the employee's choice.

If an employee's job performance begins to suffer, the supervisor can document the problem(s) and refer the employee to EAP by contacting them.